BUYING PROCESS
***Please Read Carefully Before Contacting Us***
1. We kindly ask all prospective buyers to thoroughly review each puppy’s photos and description before reaching out. Every puppy and every breed has a unique personality, temperament, and care requirement, so it is important to take time to choose the puppy that best suits your lifestyle, family, or household.
2. Before messaging us, we strongly encourage you to
Carefully select the puppy you are interested in
Do personal research about the breed
Ensure you are fully prepared for the responsibility,
We strictly prioritize serious and well prepared buyers only.
General inquiries without proper review may not receive a response.
Each puppy is raised with care and has
its own personality and temperament
Individual needs and traits.
A detailed description provided for transparency,
We are always happy to answer specific questions after you have reviewed the puppy’s information.
3. We strictly accept payments via PayPal or Bank Transfer.
Once the payment has been verified by our sales team, we will reserve the puppy under the purchaser’s name. The verification must be done within 2 hours.
Once the payment has been verified by our sales team, we will reserve the puppy under the purchaser’s name. The verification must be done within 2 hours.
4. Delivery can take up to 1 to 2 weeks. (The period may be shorter or longer depending on the conditions in each country.)
Please do NOT use PO BOX as an address. Physical address must be provided in order to book the flight.
Please do NOT use PO BOX as an address. Physical address must be provided in order to book the flight.
5. Airport customs fees vary from airport to airport. We do not include this. You have to pay the customs fee yourself.
* We limit our puppies to the countries where they can arrive safely. Because the customs laws are different for each country, please contact us and confirm before you make a purchase.
*You can't get a refund or exchange after receiving the puppy. (If you want a refund, you have to send your dog back to us. You will be refunded except for the puppy's time cost and flight and medical examination expenses.)
* We limit our puppies to the countries where they can arrive safely. Because the customs laws are different for each country, please contact us and confirm before you make a purchase.
*You can't get a refund or exchange after receiving the puppy. (If you want a refund, you have to send your dog back to us. You will be refunded except for the puppy's time cost and flight and medical examination expenses.)
Fraud Awareness & Buyer Protection
Unfortunately, fraudulent practices exist in the puppy industry, and we believe it’s important to help families make informed decisions.
Be cautious of sellers who:
-Offer unusually "low" prices for “rare” or extremely small puppies.
-Use stock photos or refuse to provide recent videos of the puppy.
-Pressure you to pay quickly without clear documentation.
-Advertise puppies that look very small but later deliver a puppy that does not match the description.
-Avoid answering questions about health care, parents, or breeding practices.
-Offer unusually "low" prices for “rare” or extremely small puppies.
-Use stock photos or refuse to provide recent videos of the puppy.
-Pressure you to pay quickly without clear documentation.
-Advertise puppies that look very small but later deliver a puppy that does not match the description.
-Avoid answering questions about health care, parents, or breeding practices.
Transparency is a priority. Every puppy is accurately represented with real photos, videos, and clear descriptions. We encourage questions and provide honest information before any reservation is made.
If a puppy does not match the agreed description, we stand by our commitment to fairness and will address the situation according to our policy. Our goal is to protect both our puppies and the families who trust us.
We encourage all buyers to take their time, ask questions, and work only with breeders who value honesty, health, and responsibility.